MGI Exam Study Guide

Recruitment and Selection Sources for Recruitment -Internal (pros/cons) -External (pros/cons) -Realistic Job Previews Attraction-selection-Attrition (the importance of goals) Selection process -Popular selection techniques (pros/cons), achievement vs.. Aptitude tests, etc.Personality -Interviews (methods, errors), ways In which fit assessments may be biased Top 5 cost effective staffing techniques Making the selection decision (banding, types of errors) Effectiveness (and ways to enhance them) -Reliability -Validity Legal Issues in Recruiting and Selection Chapter 8: Managing a Diverse Workforce How the workforce Is changing -Issues related to older workers -Issues related to gender -Issues related to racial diversity (don't worry about specific percentages of those employed, just know the overall idea) Knowledge workers and the issues associatedValues that occur across cultures, and other things (needs, compensation, etc. ) that can be important to all people regardless of diversity 6 ways in which diversity can create a competitive advantage Bottom line on diversity (also use info from the slides) Managing Diversity -Individual strategies for dealing with diversity -Organizational strategies for dealing with diversity -Multi-cultural organization Organizational learning (you had to read this section on your own) Diversity and Social Change HARM and Social Issues.